Customer Success Portal
            Knowledge Base Truvi Commerce Fulfillment Shipper Configuration

            Shipper Configuration

            Shipper Configuration Set Up 

            There are two options for self-fulfillers with regard to offering shipping rates. 

            1. You can display a shipping table within truvi to offer your visitors
            2. You can use truvi's integration option to pull in your negotiated carrier shipping rates.  Keep in mind that using
                the API to pull the negotiated carrier shipping rates could cause minor delays to your consumer, depending on network traffic.
            3. You can have both set up and if #2 is slow, you can switch to #1. 

            Note:  Most customers use option 1 above.  

            Option 1: 
            Follow instructions here to set up shipping rates:  See Below for a sample email from UPS about creating your UPS credentials. 

            Option 2: 
            Enter your account credentials by obtaining this information from your carriers for UPS, Fedex, GSO and enter insurance if applicable. 

            Once the above steps are finished, enable your shipping options for both the website store and the POS store based on the rates you would like to use. For example, if using the truvi shipping strategies and rates, select that radio button.  If using the Fedex API to call your account rates, select that radio button.  

            Steps from UPS documenting the steps to create an account and access key
            Thank you for contacting UPS API Support. The customer will need her own UPS Account and Login to to obtain an access key to get rates and labels from through Truvi Commerce. Please see the below steps to complete this:

            Open Account with UPS:
            • Click on profile name in the top right of
            • Click on Payment Options
            • Select New Account in the drop down menu
            • Click on Add 
            • Select your company address or add it
            • Click Next
            • Select your Business needs
            • Click Next Select your Pickup needs
            • Enter Credit Card Details
            • Click Submit
            • Your Account will be displayed on the pop up window
            Request an Access Key
            • Log into
            • Navigated to
            • In the How to Get Started section, select the Request an access key link.
            • Verify the primary contact information is correct and add a second contact. It is very important this information is updated any time the contact information for the access key changes. API Developer Kit notifications and alerts are sent to these emails.
            • Click Request Access Key 
            • Print the Request Access Key Confirmation. (A confirmation will also be sent to your email account.
            For API technical documents, please browse to

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