Customer Success Portal
Submit a Ticket
Ship Compliant Compliance Settings
When an order fails a compliance check, it gets an order status of Quarantined. This means that action is needed to continue the processing of the order.
You will receive an email notification about the compliance issue and you can also filter orders in the
page by searching for Order Status: Quarantined.
Once the issue is resolved, you can recheck compliance using the
drop down to recheck compliance and continue the order workflow.
Updated: 15 Jan 2019 02:15 AM
Help us to make this article better
Batch Updating Orders
Why Did An Order Decline?
Orders List API
Order Created Email
Import Order History