When a customer purchases a gift certificate, they will receive an email notification with the details of the gift certificate and the gift certificate code that can be used on the website and/or POS.
To enable the email:
SelectMarketingfrom the left side menu
Select theEmail Templatesoption
Click the Add New Template button
On the new Email Template screen, you will want to select gift-certificate-email from the Key drop down. This will then populate the available tokens that you can add to the email which will merge in the actual values based on the customer and gift certificate they ordered.
Once you have added your content (Name, Sender Email, Subject and Content), ensure the Status field is set to Enabled and click Create.