Customer Success Portal

            Create an FTP Account

            • Go to Settings > Website/Design Settings > FTP Accounts
            • Click the Add New FTP Account button
            • Enter a username in the username field. This should be a single username with no spaces or special characters. 
            • Enter a secure password.
            • Click Create.
            You will then see the complete username and password on the FTP page. 

            This can take up to 30 minutes for the account to be created. 

            After waiting at least 30 mins you can connect to the FTP account using the following setting. 

            Standard FTP Connection
            username: You can copy the username from the FTP settings page. It will be in this format -
            password: The password associated with this account. 

            Updated: 05 Mar 2019 07:02 AM
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