Customer Success Portal
            Knowledge Base Truvi Commerce Marketing Email Templates

            Club Pre-Shipment Notification Email for Pick Up Members

            Below we walk you through how to set up a pre-shipment notification that allows you to email your pickup club members once your club batch has been set up. The purpose of this email is typically to alert club members that you will be charging their credit card, when their wine will be available for pickup, verify that all of their account information is up to date and if you allow customization in your club, it it instructs them on how to login to customize their wine club order.

            To create your pre-shipment notification email for your pickup club members, follow the steps outlined below.

            • Select Marketing from the left side menu
            • Select the Email Templates option
            • Click the Add New Template button
            • Enter your email Name, Sender Email, Subject and Content
            • On the new Email Template screen, you will want to select club.members.pickup from the Key drop down. This will then populate the available tokens (see below) that you can add to the email which will merge in the actual values based on the customer's club membership details.

            •  Set the Status field to Enabled
            • Click Create.





            Available Tokens for Club Members Pickup Email
            [user.firstname]
            [user.lastname]
            [user.email]
            [club.name]
            [club.option]
            [club.fulfillment_type]
            [club.shipping_date]

            Updated: 05 Feb 2019 12:30 PM
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